Wholesale account set-up: This page is only for professionals and resellers. All products are shipped out of our warehouse in Netherlands, and you need a login to purchase with wholesale discount. Please email europe@loveramics.com

 

1. Sign up for an account via europe@Loveramics.com.

 

2. Provide us with your company info, your name and email. And your nature of business to wholesale + EU VAT number. You will be charged VAT without a corporate tax no.

 

3. You will be verified and be able to buy with wholesale price with your email login shortly. 

 

4. Minimum product value 500 Euros after discount (product value 720 euros before discount). System will quote freight most of the time. Use discount code on checkout.

 

5. As demand is a lot higher than projected. For out of stock items, please email europe@loveramics.com for replenishment update.

 

6. If stocks are not available or out of stock, please order from www.loveramics.com or email us at europe@loveramics.com for more information.

 

Revision to Orders: Loveramics does not accept revisions to purchase orders the day after a purchase order is placed. All changes must be submitted the same day. Any changes made to a purchase order on the days following its submission will be processed as a new order and will need to meet the €500 product value minimum.

 

Freight:  Delivery is not included in the price. We add 5% to 20% of total order value for delivery cost depending on destination. For deliveries with special requirements (fixed date & time or pallet, export document and self pick up) please email europe@loveramics.com . Additional charges may apply.

 

Delivery Time: Orders generally ship within 7 business days upon payment reception. Transit time depends on the destination.

 

Payment: Only by Wire Transfer, full payment on Proforma

 

Breakage/Defect: Any breakage or defect must be notified within 5 days upon receipt. Claims must be submitted with item code, quantities and with photo proof. In most cases, Loveramics issues a Credit Note for approved claims. No refund or replacement.